Q&A

Who are we?

Vtien is an online loan application that helps you get the fastest short-term consumer loan in Vietnam.

We advise and provide online cash solutions for your daily spending needs without proof of income, evidence of loan purpose, or a complicated review process.

How much is my loan fee?

You will see the total repayment of your loan at our Vtien app. In addition to the service fee attached to the loan is calculated based on the loan term and the transaction processing fee, loan interest rate. We do not charge any other fees if you pay on time.

Check the total repayment amount of your loan before borrowing. Please only accept loan applications if you are comfortable paying on time.

Vtien currently provides loans to customers:

Age between 20 and 60, and,

Live and work in Vietnam and

Have a job, stable income

Other conditions to apply for a loan

We do not ask you to submit a personal profile. You only provide the following information:

Personal information

Statement of bank’s account

How will I be notified if my loan is approved?

As soon as the loan is approved, you will receive a text message and email notification with instructions for you to receive the money through your bank account.

How long does it take to get the money from the loan?

We will process and transfer the funds to you within 24 hours of loan approval. We will also send a notification message once the money has moved to your account.

Have I not received the money yet?

If you are having trouble receiving your money once approved, please contact our Customer Care Department for assistance.

Email: cskh@wesharefintech.vn

Website: https://vtien.vn

Hotline: 1900 633 503

When is my loan due?

We’ve attached a clause to the loan agreement (sent via email) about the loan due date and when you need to pay. We encourage you to pay off your loan as early as possible to avoid overdue penalty fees.

Methods to pay the loan?

You can pay through the following channels:

Customers can easily make quick and convenient loan payments at Payoo’s system of more than 3,000 payment points nationwide located in supermarket chains or stores nationwide such as convenience stores: VinMart, FamilyMart, CircleK , B’mart, Ministop, Supermarket, electronics store, motorbike…,

Can I pay off my loan early?

Yes, you can pay early with no additional fees or penalties.

Is there a penalty for late payment?

We encourage you to pay early or pay on time. In case you make late payments, the loan may incur a late penalty fee.

Can I borrow two loans at the same time?

We sincerely thank you for trusting our products. If you already have a loan at Cashwagon and have a good payment history, we will help you get another loan faster. Please apply for a new loan at our website at vtien.vn